Overview
Join us for a transformative one-day workshop on Effective Conflict Management, designed to empower participants with essential skills and strategies for navigating conflicts assertively and constructively. Whether in a virtual or face-to-face setting, this comprehensive training covers a range of techniques, including assertive communication, the Plan B approach by Stuart Ablon (Changeable), the AAA model (Acknowledge, Agree, And), and insights into managing amygdala hijack. Through engaging discussions, role-playing exercises, and real-life scenarios, participants will gain a deep understanding of conflict dynamics and develop practical tools to foster resolution and collaboration, providing a holistic approach to handling interpersonal challenges. You will leave equipped with the confidence and skills to navigate conflicts effectively in both personal and professional spheres.
Content
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Your previous conflicts and your needs from today
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When emotions take over
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Dealing with some personality styles
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Your conflict style (are you an avoider?!)
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The softer skills and reducing the threat response
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The assertiveness skills
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AAA & Plan B
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Practice in groups